Refunds
Updated: 2026-11-12
14 days, no questions
Every purchase can be refunded in full within 14 days. Open your account, go to Purchases and press “Refund”. Card and PayPal refunds usually arrive in 5 to 10 days, depending on your bank.
What happens after a refund
The level closes and any certificate for it is marked as revoked on the verify page. Your free result stays.
Second refund and Tribute
A second refund for the same person and refunds of payments made through Tribute are handled by us by hand, usually within 1 working day.
No subscriptions
We never charge you again. There is nothing to cancel.